Grand Jersey Hotel and Spa

Type:Spa Hotel

Esplanade, St. Helier, Jersey, Channel Isles, JE2 3QA

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Call direct on:

Tel01534 722301

double bedroom at Grand Jersey Hotel and Spa

About

At Grand Jersey Hotel & Spa we treat our guests as individuals and therefore we have a range of facilities catering for people of all abilities.

- 2 accessible bedrooms available at Grand Jersey 

- Bedroom furniture can be re-arranged on request

- Bedroom with non-allergenic bedding is available on request

- All bedrooms are ensuite

- 21 bedrooms have walk in showers 

- Laundry service is available

- More lighting options are available in bedrooms on request (extra lamps available)

- All bedrooms have remote controlled TVs

- Subtitles are available on the TVs

- Internet access is available in bedrooms

- All bedrooms have a telephone

- Tea and coffee making facilities in all bedrooms

- Mini-fridges are available in all bedrooms

- Balconies are not accessible by wheelchair, one step over the patio door

- Elephant feet are available to raise the bed on request

- Shower seat is available on request

- DeafGard alarm is available on request

Facilities

Accessibility - Food and Drink

  • Dietary requirements catered for - A selection of food is offered for a range of dietary requirements. 
  • Table service as standard or on request   - Table service is available as standard or on request. 
  • Wheelchair-accessible food and beverage outlet - There is at least one wheelchair-accessible food and beverage outlet on site.  

Accessibility - General

  • Additional detailed accessibility information:
  • Disability awareness / equality training - Disability awareness / equality training is provided for staff. 
  • Emergency alarm with flashing lights - There is an emergency alarm with flashing lights, to alert deaf guests to a fire or other emergency scenario. 
  • Emergency alarm with vibrating pillow pad  - A vibrating pillow pad alarm to alert deaf guests in an emergency is available. 
  • Emergency evacuation plan for disabled people - Personal or General Emergency Evacuation Plans are in place for disabled customers. 
  • Enclosed outdoor area - There is an enclosed outdoor area for customer use. 
  • Facilities for assistance dogs - Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby. 
  • Lift  - There are lift(s) available.  An evacuation chair should also be available in case of emergency.
  • Standard bathroom with separate shower unit - There is at least one bathroom for a standard bedroom with a separate shower unit or wetroom, instead of a shower over a bath. 
  • Step-free access to all or most areas - There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available. 
  • Step-free entrance - There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift. 
  • Wheelchair-accessible toilet in public areas - A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas. 

Accessibility - Parking

  • Designated accessible parking is available within 50 metres of the main entrance or an alternative step-free entrance if applicable.
  • Step-free route with firm surface from car park to entrance - There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance. 

Accessibility - Wheelchair-accessible bedrooms and bathrooms

  • Emergency assistance alarm - An emergency assistance alarm is available in at least one wheelchair-accessible bedroom and/or wheelchair-accessible bathroom. 
  • Ground floor bedroom with en-suite bathroom - There is at least one ground floor bedroom with an en-suite bathroom. 
  • Wheelchair-accessible bathroom with roll-in shower  - There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower. 
  • Wheelchair-accessible bedroom with an adjoining bedroom - There is at least one wheelchair-accessible bedroom with an adjoining bedroom. 
  • Wheelchair-accessible bedroom - There is at least one wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments. 

Catering

  • Restaurant

Children & Infants

  • Accept children all ages

Key Features

  • Mobile Phone Reception

Leisure Facilities

  • Spa Treatments

Parking & Transport

  • On site parking

Payment Methods

  • Cash Accepted
  • Credit cards accepted (with charge)

Room / Unit Features

  • Freeview TV
  • Fridge

Map & Directions

Opening Times

Season (1 Jan 2026 - 31 Dec 2026)