Great Western Railway

Type:Rail

Head office, Milford House, 1 Milford St, Swindon, Wiltshire, SN1 1HL

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Tel0800 197 1329

Person in a wheelchair boarding a GWR train via the ramp with station staff assisting

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About

We are Great Western Railway – or GWR for short – one of the largest train companies in Britain. More than 100 million customers a year join us on board to travel to some of the most popular cities, historic towns and beautiful regions in south west England and Wales. 

With every smile we give, every bag we carry, and every snack we serve, we want your journey with us to be the best it can be. For customers with disabilities and those who travel with them, that means making travelling with us as easy and accessible as possible. You can read more about how we do this here

Accessibility Information

Please visit our stations page where you can search for information about every station on our network. We have also created a series of virtual station tours, so you know exactly what to expect when you arrive. These include Bath Spa, Oxford, Exeter St Davids, and Penzance. We’re adding new stations all the time and you can view the full library here.

Facilities

Accessibility

  • Accessible Lift - Please visit our stations page where you can search for information about every station on our network.
  • Accessible to Wheelchair Users
  • Autism Friendly
  • Facility for service dogs
  • Guide Dogs Permitted
  • Handrail by steps
  • Ramp / Level Access

Map & Directions

Opening Times

Season (1 Jan 2024 - 31 Dec 2024)