Travelling around the UK – Ferries

Ferries to help you get to the Channel Islands, the Isle of Wight, around cities and other areas outside of the UK mainland are run by private companies, all of which have their own accessibility facilities and policies. Many of the UK's ports and docks have been adapted to make it easier for guests using wheelchairs and other mobility devices, though we recommend speaking to the ferry company you intend to travel with to confirm their policy. 

Disabled passengers can get help when travelling on a cruise ship using any port from within the UK, any ferry that is leaving from or return to the UK or any local ferry services, for instance, river buses. 

You can find out more information about London’s river boats here.

Accessibility services on ferries

Facilities may vary depending on where you travel. If you have any concerns, please contact the ferry operator directly.

If you are travelling with an assistance dog or service, make sure you check what documentation is required and if travelling to Northern Ireland or elsewhere in the world, make sure that you have arranged for a valid health certificate.

Many ferries have lifts from car decks or passenger ramps that are suitable for wheelchair users.

Wheelchair accessible cabins and accessible toilets are available on the majority of passenger ferries.

Additional facilities

Some ferries have priority seating areas, which can be made available for passengers that need them. The majority have Braille signage on board, but not all services will have this information available. Some operators will also have heading loops and will carry additional medical equipment.

Assistant dogs

Assistant dogs are carried for free across the majority of services and can access all passenger areas of the ferry. They must be kept on a lead at all times and depending on your destination, have the relevant paperwork.

Sunflower scheme and discounts

The Sunflower Lanyard Scheme for hidden disabilities is recognised across the UK’s ferry network and many services offer concessionary fares for disabled travellers and their companions.