London Zoo

Facilities

Accessibility - Food and Drink

• Quieter table  - A table located in a quieter area is available, where noise is minimised. 
• Table service as standard or on request   - Table service is available as standard or on request. 
• Wheelchair-accessible food and beverage outlet - There is at least one wheelchair-accessible food and beverage outlet on site.  

Accessibility - General

• Additional detailed accessibility information:
• Changing Places toilet - There is a Changing Places toilet, which includes an adult size changing bench, toilet, sink and hoist.  
• Designated quiet times - Designated quiet times, during which noise levels are reduced to meet the needs of people with sensory sensitivities e.g. autistic visitors, are available. 
• Disability awareness / equality training - Disability awareness / equality training is provided for staff. 
• Emergency evacuation plan for disabled people - Personal or General Emergency Evacuation Plans are in place for disabled customers. 
• Enclosed outdoor area - There is an enclosed outdoor area for customer use. 
• Facilities for assistance dogs - Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby. 
• Fast-track queuing - Fast-track queuing is available for disabled customers.  
• Lift  - There are lift(s) available.  An evacuation chair should also be available in case of emergency.
• Step-free access to all or most areas - There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available. 
• Step-free entrance - There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift. 
• Wheelchair-accessible toilet in public areas - A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas. 
• Wheelchair-accessible viewing area - A wheelchair-accessible viewing area with step-free access is available providing an optimal vantage-point to view performances, presentations or activities. 

Accessibility - Parking

• Designated accessible parking is available within 50 metres of the main entrance or an alternative step-free entrance if applicable.
• Step-free route with firm surface from car park to entrance - There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance. 

Catering

• On-Site cafe/restaurant/catering
• Picnic area

Children & Infants

• Baby changing facilities

Establishment Features

• Lockers available
• Public toilets
• Shop
• Wireless internet (WiFi) connection available

Key Features

• Smoking Areas Available

Parking & Transport

• Off site parking
• Parking (charge)

Payment Methods

• Cash Accepted - Cash is accepted in our shop and restaurant.
• Credit cards accepted (no fee)
• Groups Accepted

Tours and Demonstrations

• Educational Visits Accepted

Travel & Trade

• Group Discount