The Grand Pier

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About

Introducing The Grand Pier, an extraordinary English landmark that has stood proudly along the stunning coastline of Weston-super-Mare since 1904. For generations, The Grand Pier has been offering entertainment and unforgettable experiences to visitors of all ages.

Step into a world of excitement and discover everything The Grand Pier has to offer, including:

• An amazing two level, 300 metre indoor Go-Kart track

• The very latest amusements (including axe throwing and virtual reality!)

• A large selection of thrilling rides

• Lots of seaside favourites, including Dodgems, House of Horrors and Helter Skelter

• A three-level soft play area with a dedicated adult seating area

• 5 Restaurants, bars, and cafes to choose from

• A variety of function spaces available for private hire and event purposes

With over 250 amusements and games to play, a range of thrilling rides, and a choice of attractions for all ages, theres something for everyone at The Grand Pier - it really is one big house of fun!

When visitors are ready to eat, they are spoiled for choice at The Grand Pier. The five restaurants on site offer a variety of options and seaside favourites, including traditional fish and chips, afternoon tea, and ice cream. Don’t miss our famous Captain Jack’s Bar, the perfect place for you to relax with a refreshing drink and enjoy the stunning sea views.

Come and discover a variety of thrilling rides and attractions that guarantee an unforgettable day out for every visitor. We look forward to welcoming you soon!

Accessibility

This iconic and remarkable attraction sets the standard for inclusivity. With an array of accessible features, it ensures everyone can enjoy the fun-filled experiences it has to offer.

Features

• Wide walkways

• Accessible entrances

• Accessible toilets

• Wheelchair access lifts

• Quiet room

• Step free access to all restaurants and cafes

• Noise reducing headphones and tinted glasses available to hire

The Grand Pier is accessible for wheelchair users and can cater for anyone with other specific access requirements. Parking is available right opposite The Grand Pier in the Sovereign Centre car park, and the X1 bus stops on the bus stop directly outside. All buses can accommodate one wheelchair.

Guide Prices

Ticket Type	Ticket Tariff
Entry	£1.00 one person

Note: Prices are a guide only and may change on a daily basis.

Visit the website for more information

Access Information

PARKING

Drop-off point for guests immediately outside the main entrance

Flat route with no steps from parking area to entrance

ATTRACTION ENTRANCE

Emergency evacuation procedures for guests with disabilities

Entrance is well lit

TICKET / INFORMATION / GIFT SHOP [WHERE APPLICABLE]

Guest information in large print format

Information available in audio format

ACCESS TO PUBLIC AREAS (Displays, exhibits, rides etc)

Level access (i.e. no steps or thresholds) or access by a ramp or lift to:

Gift shop

Information point

Public toilet

Public toilet suitable for visitors who use a wheelchair

Ticket issuing point

Level access, ramp or lift to dining area

Level access, ramp or lift to gym/leisure centre

Level access, ramp or lift to the bar

CAFETERIA / RESTAURANT

Level access (i.e. no steps or thresholds) or access by a ramp or lift to the:

Meals for guests with special dietary requirements can be provided

Restaurant/bar menus/bar prices available in large print format

STAFF

Staff have had disability awareness training

GENERAL

Accessible to Mobility impaired visitors- Wide walkways, Accessible entrances, Accessible toilets, Wheelchair access lifts, Quiet room, Step free access to all restaurants and cafes.

Accessible to Wheelchair users- The Grand Pier goes above and beyond to ensure that every visitor feels welcome. With 5 accessible toilets strategically placed throughout the attraction, clearly signposted wheelchair access lifts equipped for visually impaired individuals, and wide walkways for easy wheelchair manoeuvrability, the Pier has created an environment that promotes accessibility and seamless navigation.

Audible alarm system

Autism friendly- The Grand Pier understands the diverse needs of its customers. To meet these needs, it has recently launched a quiet room which provides a peaceful environment for visitors and staff seeking sensory reduction or a moment of calmness. It shows a deep understanding of the unique requirements of both visitors and employees, ensuring everyone feels valued and accommodated at The Grand Pier. Additionally, the Pier offers a rental service for noise-reducing headphones and tinted glasses that showcase its commitment to sensory inclusivity.

Clear signage throughout the attraction (e.g. colour contrasted, large lettering, use of pictograms etc.)

Contrast markings on glass doors and full-height windows

Displays at suitable height for wheelchair users / children

Effective lighting throughout the attraction for visually impaired visitors e.g. pools of light and dark areas are avoided

Facilities for service dogs- Water available in all restaurants and cafes

Facilities for Visually impaired visitors- We have buttons in our lifts designed for visually impaired guests, wide walkways with no obstructions and large symbols. ie. accessible doorway.

Good colour / tonal contrast used throughout the attraction e.g. doors contrast strongly with floors/walls

Hidden disability friendlyOur staff are knowledgable and trained on the ‘Hidden Disabilities Sunflower’ landyard scheme.

Information screens have visual / audible subtitles

Routes / pathways throughout the attraction suitable for visitors with limited mobility

All routes

Routes / pathways throughout the attraction suitable for wheelchair users

All routes

Seating available throughout the attraction at appropriate intervals, for visitors with limited mobility

Tactile routes in the attraction for visitors with visual impairments

There is a visual alarm system

DINING / BAR AREAS

Children's menu

High chairs for children

Restaurant / cafe provide meals for visitors with special dietary requirements:

Additive free

Gluten free (coeliacs)

Lactose free (dairy free)

Low potassium

Low sodium

Nut free

Organic

Sugar free (diabetic)

Vegan

Vegetarian

STAFF

There are staff who have specialised disability knowledge or skills (e.g. sign language)

ACCESS TO PUBLIC AREAS

Baby changing facilities

This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.

Facilities

Accessibility

Accessible Lift
Accessible to Wheelchair Users
All Areas Accessible to Disabled Visitors
Autism Friendly
Facilities for hearing impaired
Facilities for visually impaired
Facility for service dogs
Guide Dogs Permitted
Quiet Place
Toilets for Disabled Visitors

Catering

Café
On-Site cafe/restaurant/catering
Restaurant

Children & Infants

Baby changing facilities

Establishment Features

Lockers available
Shop
Toilets
Wireless internet (WiFi) connection available

Key Features

No Smoking Attraction
Smoking Areas Available

Parking & Transport

Coach Parking
Off site parking

Payment Methods

Accept Bank Transfers, Internet Payment or SWIFT/IBAN
Cash Accepted
Groups Accepted

Tours and Demonstrations

Educational Visits Accepted

Map & Directions

Map Link

Click here to view map

Road Directions

Just 10 minutes from Junction 21. Parking is available right opposite The Grand Pier in the Sovereign Centre car park.

Public Transport Directions

The X1 bus stops on the bus stop directly outside. All buses can accommodate one wheelchair. Alterntivaly, Weston-super-Mare train station is just a short walk away from The Grand Pier.

Opening Times

Season (1 Jan 2024 - 31 Dec 2024)
Day	Times
Monday - Friday	11:00	- 16:00
Saturday - Sunday	10:00	- 16:30

* 4pm closing time, 4:30pm on weekends, but closing time varys.
May- Mid September we are open everyday from 10am everyday.

Open all year round apart from Christmas day.

Further Information

Accessibility statement for The Grand Pier

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Type:Family Fun

Book Tickets Online

About

Guide Prices

Access Information

PARKING

ATTRACTION ENTRANCE

TICKET / INFORMATION / GIFT SHOP [WHERE APPLICABLE]

ACCESS TO PUBLIC AREAS (Displays, exhibits, rides etc)

CAFETERIA / RESTAURANT

STAFF

GENERAL

DINING / BAR AREAS

STAFF

ACCESS TO PUBLIC AREAS

Facilities

Accessibility

Catering

Children & Infants

Establishment Features

Key Features

Parking & Transport

Payment Methods

Tours and Demonstrations

Map & Directions

Road Directions

Public Transport Directions

Opening Times

Further Information