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Planning a holiday should be exciting, not stressful. But for many disabled travellers, finding the right place to stay can be one of the most important (and sometimes challenging) parts of planning a trip. While many accommodation providers highlight accessibility features, it’s worth looking a little deeper to make sure a property will genuinely meet your needs.

Here are some key things to look out for when booking accessible accommodation.

Clear and Detailed Accessibility Information

A good starting point is clear information. Accommodation providers that prioritise accessibility will usually offer detailed descriptions of their facilities, rather than simply stating that a room is “accessible”. Look for specifics such as door widths, step-free access, lift availability, and the layout of accessible rooms.

Many businesses provide accessibility guides, which can help you understand exactly what to expect before you arrive.

Step-Free Access

If you use a wheelchair or have limited mobility, step-free access is often essential. Check whether there are steps at the entrance, between different areas of the property, or within the room itself. If the accommodation has multiple floors, it’s worth confirming whether there is a lift and whether accessible rooms are located on the ground floor.

Accessible Bathrooms

Bathrooms are one of the most important features to check. An accessible bathroom may include a level-access or roll-in shower, grab rails, a shower seat, and sufficient space to manoeuvre a wheelchair. Photos can be particularly helpful here, as “accessible” bathrooms can vary significantly from one property to another.

Space and Layout

Room size and layout can make a big difference to comfort and independence. Look for information about turning space for wheelchairs, bed height, and whether furniture can be moved if needed. Accessible rooms are often designed with extra space, but it’s always worth confirming.

Hearing and Visual Accessibility

Accessibility isn’t only about mobility. Some properties offer features such as visual fire alarms, vibrating alarm clocks, induction loops at reception, or good lighting and clear signage. If you have hearing or visual access requirements, it can be helpful to check what additional features are available.

Parking and Arrival

The arrival experience is just as important as the room itself. Look for information about accessible parking spaces, drop-off points near the entrance, and level pathways into the building. If you’re travelling by public transport, you might also want to check how easy it is to reach the accommodation from nearby stations or bus stops.

Staff Knowledge and Support

Finally, don’t hesitate to get in touch with the accommodation directly if you have questions. Staff who are familiar with their accessibility features and happy to discuss your needs can make a big difference. A quick conversation before booking can provide reassurance and help ensure your stay is as comfortable as possible.

Finding the right accommodation can help make a trip more relaxing, enjoyable and inclusive. By checking a few key details in advance, you can feel more confident that your chosen place to stay will support the kind of holiday experience everyone deserves.

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