Jersey Heritage Maritime Museum

Type:Museum

New North Quay, St. Helier, Jersey, Channel Isles, JE2 3ND
Close window

Call direct on:

Tel01534 811043

family buying tickets for Jersey Heritage Maritime Museum

Book Tickets Online

About

Jersey Heritage strives to ensure that its services are accessible to people with disabilities. Jersey Heritage has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Facilities

Accessibility - Food and Drink

  • Dietary requirements catered for - A selection of food is offered for a range of dietary requirements. 
  • Table service as standard or on request   - Table service is available as standard or on request. 
  • Wheelchair-accessible food and beverage outlet - There is at least one wheelchair-accessible food and beverage outlet on site.  

Accessibility - General

  • Additional detailed accessibility information:
  • Assistive listening system - There is an assistive listening system available e.g. a hearing loop.   
  • Disability awareness / equality training - Disability awareness / equality training is provided for staff. 
  • Emergency alarm with flashing lights - There is an emergency alarm with flashing lights, to alert deaf guests to a fire or other emergency scenario. 
  • Emergency evacuation plan for disabled people - Personal or General Emergency Evacuation Plans are in place for disabled customers. 
  • Facilities for assistance dogs - Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby. 
  • Lift  - There are lift(s) available.  An evacuation chair should also be available in case of emergency.
  • Seating at regular intervals - Seating is available at regular intervals.  
  • Step-free access to all or most areas - There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available. 
  • Step-free entrance - There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift. 
  • Wheelchair-accessible toilet in public areas - A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas. 

Accessibility - Parking

  • Designated accessible parking is available within 50 metres of the main entrance or an alternative step-free entrance if applicable.

Establishment Features

  • Shop
  • Toilets

Payment Methods

  • Cash Accepted
  • Credit cards accepted (no fee)

Map & Directions

Opening Times

Season (1 Mar 2026 - 31 Oct 2026)
DayTimes
Monday - Sunday10:00 - 17:00
Season (1 Nov 2026 - 31 Dec 2026)
DayTimes
Monday - Sunday10:00 - 16:00

* Closure dates
Christmas: 24,25,26 and 31 December and 1 January
Maintenance: 20, 21, 22, 23 and 24 January