New plans to improve the lives of disabled people have been set out by the government with a consultation on the plans launched to bring together ideas and action across the UK. Plans include making disability awareness training for taxi drivers mandatory and creating autism friendly programmes for cultural and heritage sites to follow, they were designed by ministers to make the UK more inclusive in the long term. The proposals will inform the Government’s Disability Action Plan which will be released later this year.
At the end of last year Ray Veal, Treasurer and CEO, talked to a group of our Trustees and Ambassadors about the key challenges the tourism and hospitality sector faced last year and the prospects for this year.
The International Organization for Standardization (ISO) published ISO 21902 “Tourism and related services – Accessible tourism for all - Requirements and recommendations” in July 2021. It is billed as the first international standard on accessible tourism, offering guidelines to ensure access and enjoyment of tourism for all.
Although we know that embracing accessibility must make good business sense, very little hard information has been available to show what level of return businesses who embrace accessibility can achieve on their investment.
New research for the charity Scope, conducted by the Behavioural Insights Team (BIT) explains what types of messaging and positioning work to shift the dial on attitudes towards disabled people.
John L Broome CBE, the founder of Alton Towers Theme Park, marked the official opening of Fairytale Farm's magical new play area, Fairy Dell, and the 10th anniversary of Fairytale Farm itself, by unveiling a plaque on Saturday.
